How to use a custom domain with Proton Mail | Proton (2024)

You can create email addresses with your own domain name in Proton Mail, such as yourname@yourdomain.com, to send and receive messages.

To use a custom domain with Proton Mail, you must have both:

  • A custom domain (such as yourdomain.com)
    You can purchase one from a domain name registrar.
  • A valid Proton Mail subscription plan
    If you don’t have one, you can select a plan here.

Once you have a custom domain and a Proton Mail subscription, the next steps are to connect your custom domain to your Proton Mail account and add users and email addresses to your account. Below we provide instructions to complete each of these steps.

  • Add DNS records from Proton Mail to your domain provider’s DNS console
  • Create new users and addresses for your custom domainNote to organizations migrating multiple users to Proton Mail: Please create corresponding email addresses on Proton Mail before changing the MX records. This can prevent losing emails during the migration.

Add DNS records from Proton Mail to your domain provider’s DNS console

1. Log in to your DNS console (located on the platform where you purchased the custom domain).
Note: If you don’t know how to access your DNS console or update DNS records, you can contact your domain name registrar to help you.

2. Open another browser tab. Log in to the Proton Mail Domain names settings page at https://account.proton.me/mail/domain-names and click Add domain or Review.

How to use a custom domain with Proton Mail | Proton (1)


3. Copy the DNS values (Type, Host name, Value/Data/Points to) from each tab and paste them into the correct fields in your DNS console as in the example below.
Note: You may need to follow the instructions from your domain name provider to create and update DNS records.

How to use a custom domain with Proton Mail | Proton (2)

Here’s an example:

In the Proton tab Verify, the record Type is TXT, the Host name is @, and the DNS Value is protonmail-verification=xxx.

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This means you must create a new DNS record in your DNS console. Select the record type TXT. Enter the character @ in the host name field and paste the value protonmail-verification=xxx into the value field.

  • If your DNS console doesn’t accept @ as the host name, you can try to leave the host name field empty. Some providers might require entering the full domain name instead of “@”, or leaving the field empty.
How to use a custom domain with Proton Mail | Proton (4)

Please note that domain providers sometimes have different or additional options. Here are some helpful tips:

  • If the TTL field is available in your DNS console, you can set the value to 300 (it means the old DNS settings will be updated every five minutes).
  • If your DNS console doesn’t accept the host name @, you can leave the host name field empty.
  • If your DNS console doesn’t allow CNAME values to end with a dot, you can remove the last dot in the CNAME values.


4. Things you should be aware of when setting the email authentication (SPF/DKIM/DMARC) records:

  • Major email services (such as Gmail) may reject or filter your emails to spam if SPF/DKIM/DMARC are missing or not set up properly.
  • SPF allows Proton’s IPs to send emails for your domain. Make sure you have only one SPF record.
  • DKIM allows Proton to cryptographically sign your emails. Make sure you add all three DKIM records.
  • DMARC combines SPF and DKIM authentication results to prevent spoofing of your domain. We recommend using “p=quarantine” policy for most domains.
  • You can learn more about how to set up SPF, DKIM, and DMARC in this article about anti-spoofing for custom domains.

5. Save the changes in your DNS console.

6. Proton Mail will automatically check to see if you have added the required records. This can take a few minutes or a few hours, depending on your previous TTL settings. A green check mark will appear on the Proton Mail Domain name settings page once each record has been verified.
Note: Even if all steps have a green check mark, a few platforms might still keep a record of your old settings for 1-3 days. If emails are still being delivered to your old mail server, check again later.

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Create new users and addresses for your custom domain

In the last step of the setup process, you can create new users for your custom domain or new addresses for existing users.

1. Click the Add user or Add address button to navigate to the Users and addresses settings page. You can also access that page by following this link: https://account.proton.me/mail/users-addresses

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2. Click Add user to create a new user account for your custom domain. Or click Add address to create one or more new email addresses for an existing user.

How to use a custom domain with Proton Mail | Proton (7)


3. Fill in the following details and click Save to create a new user account:

  • Name
  • Email address
  • Password and confirm password
  • Key strength (the default option is best for most people, but you may choose Compatibility if you’ve encountered a compatibility issue for PGP encrypted emails)
  • Account storage
How to use a custom domain with Proton Mail | Proton (8)

4. Congratulations! You’ve set up your custom domain in Proton Mail. It’s a good idea to double check your settings by going to the Domain names settings page and clicking Review to make sure all your DNS records have been verified.

How to set up an organization in Proton Mail

Step 1: Set up your custom domain(s) (you are here)

Step 2: Create your organization

  • Organization password and key
  • Restoring administrator privileges

Step 3: Add new users to your organization

  • User roles
  • Private users
  • Catch-all email addresses

Step 4: Migrate your existing email messages to Proton Mail

How to use a custom domain with Proton Mail | Proton (2024)

FAQs

How to use a custom domain with Proton Mail | Proton? ›

Set up a custom email domain in Proton Mail

Can I use my own domain on Proton Mail? ›

A valid Proton Mail subscription plan

Once you have a custom domain and a Proton Mail subscription, the next steps are to connect your custom domain to your Proton Mail account and add users and email addresses to your account. Below we provide instructions to complete each of these steps.

What are the domain options for Proton Mail? ›

These email addresses can use any of our domains (@proton.me, @protonmail.com, @pm.me, or @protonmail.ch).

How to connect godaddy domain to Proton Mail? ›

In your browser, log in to your Proton Mail account and select Settings → All settings → Proton Mail → Domain names → Add domain.
  1. Enter your domain name and click Next. ...
  2. Verify your domain. ...
  3. In the Verify tab, your Host Name (@) and TXT verification record are shown to the right of your newly added domain.

How to use a custom domain with email? ›

How To Get a Custom Email Domain
  1. Step 1: Sign up on your chosen email hosting provider. Typically, they offer other services, including website building, website hosting, designing and marketing. ...
  2. Step 2: Choose your domain. ...
  3. Step 3: Pay for your custom email domain. ...
  4. Step 4: Create your email address.
Feb 21, 2024

Is there a difference between Proton ME and Proton Mail com? ›

@protonmail.com is an alternative domain that you can choose when you sign up or use to create additional addresses (yourusername@protonmail.com). @pm.me is our short domain: You can activate your short email address (yourusername@pm.me) after you've signed up if you're on a paid Proton plan.

Can I use my Gmail address with Proton Mail? ›

To make switching easier, you can set up automatic forwarding of your Gmail messages to your Proton Mail inbox in just a few clicks. This lets you get all your messages in one secure place. Proton Mail will remove trackers from your Gmail messages and protect them with zero-access encryption.

How do I add more domains to Proton Mail? ›

Adding a custom domain
  1. Log in to your account at account.proton.me and select Settings → All settings → Organization → Domain names.
  2. Click Add domain.
  3. Enter your new domain name and click Next. You might be asked to re-enter your Proton password.
  4. Follow the steps to verify and set up your domain.

Can Proton Mail be traced? ›

It's impossible to guarantee 100% anonymity on the internet. But you can significantly reduce the chances of being traced and tracked by using Proton Mail, Proton VPN (or Tor), and aliases. At Proton, our mission is to give everyone privacy and security online.

What Mail server does Proton Mail use? ›

Proton Mail Server Settings: IMAP for Incoming Emails
IMAP Server127.0.0.1
IMAP Port1143
IMAP SecurityTLS
UsernameYour email address (youraddress@domain.com)
PasswordLeave empty – gets generated by the Proton Mail Bridge

Is Proton Mail any good? ›

Proton Mail is one of the smoothest and most secure email providers on the market. It's the perfect blend of slick, modern aesthetics, and robust, impenetrable security. The moment you sign in, you'll feel right at home. There's not a single hint of it being a secure email service, but it is.

Which domain registrar is best? ›

The Best 10 Domain Name Registrars of 2024
  • Namecheap: Best for user-friendly interface.
  • Hostinger: Best for hosting packages.
  • NameSilo: Best for security.
  • Dynadot: Best for low renewal rates.
  • Hover: Best for low-cost business email.
  • GoDaddy: Best for ultra-low intro rates.
  • Bluehost: Best for new WordPress users.
Jul 18, 2024

What is Proton Mail's host name? ›

ProtonMail IMAP settings
OptionDescription
IMAP Host:127.0.0.1
IMAP Port:1143 TLS
Requires SSL:No
IMAP Username:Your full email address (name@domain.com)
1 more row

Can I use my domain name as my email address? ›

First you'll create an account on the email provider's website and tell them about your domain. Next, your email provider will ask you to prove the domain belongs to you. In Google's case, they come up with a randomly-generated TXT record and ask you to associate it with your domain.

Should I use a custom email domain? ›

The best way to protect your sender reputation and ensure that your emails land in the inbox is to use a custom domain email address. Additionally, major inbox providers like Gmail and Yahoo now require that bulk senders send from a verified custom domain (DKIM, SPF, DMARC), rather than a “free email” address.

How do I create a business email if I have a domain? ›

Go to workspace.google.com and click “Get started.” Enter your contact information, such as business name, employees and country. Denote whether you already have a domain name, such as yourbusiness.com. If you have a domain, you will be prompted to connect it.

Can I use my own domain with mail com? ›

Select an email domain for your custom address

You can continue with your mail.com email sign-up whenever you're ready. In addition to @mail.com, we offer more than 100 domain names – so if you don't see the one you want here, check out the email domain lists on the page below.

Should I use my own email domain? ›

It enhances your credibility: A custom email domain gives your business more credibility. It helps you look more professional to customers. And that strengthens their trust in your brand, making them more likely to make another purchase.

Can I use Google mail with my own domain? ›

How to set up Gmail with your domain. Here's how to set up Gmail with your domain name for a personalized and professional looking email address: Go to Google Apps Gmail page, click the “Get Started Button.” Enter the name of your business and choose the number of employees or users.

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